How to Find Your Product ID on Supported E-commerce Platforms

In some cases, Tapstitch Support may ask for a product ID when investigating product synchronization issues, publishing errors, or catalog-related questions. This guide explains how to locate product IDs on supported e-commerce platforms.

What Is a Product ID?

A Product ID is a unique identifier assigned to a product by your e-commerce platform. Tapstitch may use Product IDs to:

• Investigate product sync issues
• Troubleshoot publishing errors
• Verify product mappings
• Assist with catalog support requests

Please note that a Product ID is different from a SKU.

Shopify

Find Your Product ID

1. Log in to your Shopify Admin.
2. Navigate to Products.
3. Click the product you want to view.
4. Look at the URL in your browser.

Example:

https://admin.shopify.com/store/shopname/products/1234567

The Product ID is:

1234567

Etsy

Etsy uses a Listing ID as the product identifier.

Find Your Listing ID

1. Open Etsy Shop Manager.
2. Navigate to Listings.
3. Open the listing.

Example:

https://www.etsy.com/listing/123456789/product-name

The Listing ID is:

123456789

Wix

Find Your Product ID

1. Go to Catalog → Store Products → Products.
2. Open the product.
3. Review the URL in your browser.

Example:

.../product/bcde3fa9-9876-5432-1098-7890fedcba23

The Product ID is:

bcde3fa9-9876-5432-1098-7890fedcba23

Squarespace

Find Your Product ID

1. Log in to Squarespace.
2. Navigate to Selling → Products.
3. Click Preview on the product.
4. Review the URL.

Example:

.../products/physical/1234a76fe123e97c21c22f11

The Product ID is:

1234a76fe123e97c21c22f11

WooCommerce

Find Your Product ID

1. Log in to WordPress.
2. Navigate to Products → All Products.
3. Hover over the product and click Edit.
4. Review the URL in your browser.

The Product ID will appear in the editor URL.

Shoplazza

Find Your Product ID

1. Log in to Shoplazza Admin.
2. Navigate to Products → List.
3. Open the product details page.

The Product ID is displayed within the product information section.

Shopline

Find Your Product ID

1. Log in to Shopline Admin.
2. Navigate to Products → List.
3. Open the product details page.
4. Review the URL.

The Product ID can be found within the product detail URL.

BigCommerce

Find Your Product ID

1. Log in to your BigCommerce Control Panel.
2. Navigate to Catalog → Products.
3. Locate the product and click View.
4. Review the URL in your browser.

The Product ID will appear in the URL.

Frequently Asked Questions

1.Is a Product ID the Same as a SKU?

No.

• Product ID = Platform-generated unique identifier
• SKU = Seller-defined inventory identifier

These values are different and serve different purposes.

2.Is an Etsy Listing ID the Same as a Product ID?

For Etsy, the Listing ID functions as the product identifier and can be provided to Tapstitch Support when requested.

3.Why Does Tapstitch Need My Product ID?

Product IDs help our team investigate:

• Product synchronization issues
• Publishing failures
• Catalog mapping problems
• Product-related support requests

Providing the Product ID allows us to resolve issues more quickly.

Need More Help?

If you're unable to locate your Product ID, please contact our Support Team through Live Chat or email us at support@tapstitch.com, and we'll be happy to assist you.